Support

You use KOMUNICATOR through your company. To sign in, recover your history, turn on a feature or add a person, ask your company's administrator first: from the admin portal they can solve almost everything right away.

For problems with the apps, the subscription or the service, write to info@aglabit.com with your company, the phone or computer you use and what happened. We reply on working days.

The most common questions are answered on the FAQ page.

You do not create a KOMUNICATOR account yourself: your company's administrator creates it, and only they can delete it.

• Ask your company's administrator to delete your account from the admin portal (People section).
• Deletion removes your account and the related data, and your messaging account is closed with a request to erase its data. How long backups are kept is described in the Privacy policy.
• If you cannot reach your administrator, write to intermedia@pec.cloud from the address linked to your account: we forward the request to your company, which controls the data, and help it carry it out.

If your company leaves KOMUNICATOR, the administrator can download the data archive and close the workspace: everything is deleted within the periods stated in the Privacy policy.

KOMUNICATOR is provided by Consorzio Intermedia. The platform is developed and operated by AGLA SRLS (Piazza Alcyone 23, 65129 Pescara, P.IVA 02294230681).

Publisher

Consorzio Intermedia · Consorzio Intermedia

Registered office

Via Prealpi 8, 20833 Giussano (MB)

VAT number

14785740961

Privacy

intermedia@pec.cloud

Data protection officer

Luigi Sorrenti